CANCELLATION POLICY

I strive to provide a personalized, positive experience to all clients. When you book your appointment, the time is reserved exclusively for you. Should you need to cancel or reschedule your appointment, I ask that all clients cancel or reschedule your appointment at least 24 hours in advance so that the time slot can be rescheduled with another client.

Maez Esthetics prides itself on high quality service, which includes on-time appointments and providing efficient, one-on one sessions and sanitation after every client leaves the room.
Timing is everything: you do not want to infringe upon another client's appointment.

Late Arrivals - I understand that local and freeway traffic can get busy, the parking lot can get hectic, and life can happen. However, please know that if you arrive more than 5 minutes late to please contact the suite asap. I will do my best to accommodate your appointment. However, you may be asked to reschedule and charged a fee of 50% if there is not enough time or worse case scenario your time will be shortened.
Cancellations & Reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a fee of 50% of the service(s) scheduled.
ALL FEES must be paid before booking a new appointment
Gift cards are non-refundable and cannot be redeemed for
Clients that fail to show or miss the appointment will be charged a “No Show” fee, which is 100% of the original cost of the scheduled service(s).
By having a card on file and reading and understanding the policy, you are giving Maez Esthetics permission to charge your card in the event of a late, cancellation, and/or a no-show.